At Hyprblvck, we strive to ensure your satisfaction with every purchase. Please read our returns and exchange policy carefully before making a purchase. By placing an order with us, you agree to adhere to the following terms and conditions.
Eligibility for Returns and Exchanges
We accept returns or exchanges only in the following cases:
The product received is damaged or defective.
The wrong product was shipped.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. We will arrange for a return shipping label and provide instructions for returning the item.
Wrong Product Shipped
In the event that you receive the wrong product, please notify us immediately upon receipt. We will arrange for the correct item to be shipped to you at no additional cost, and provide instructions for returning the incorrect item.
Cancellation Policy
Once an order is placed and confirmed, it cannot be cancelled or modified. Please review your order carefully before completing your purchase.
Condition of Returned Items
Returned items must be in their original condition, unworn, and with all original packaging and tags intact. We reserve the right to refuse returns or exchanges if the product does not meet these criteria.
Refunds and Exchanges
Upon receipt and inspection of the returned item(s), we will process your refund or exchange as applicable. Refunds will be issued to the original method of payment within 7 working days. Exchanges will be processed promptly, and you will receive notification once your exchange has been shipped.
Non-Returnable Items
Certain items are not eligible for return or exchange, including but not limited to:
Items marked as final sale.
Prescription eyewear or customized products.
Contact Us
If you have any questions or concerns regarding our returns and exchange policy, please contact our customer service team at info@hyprblvck.com
Hyprblvck reserves the right to update or modify this returns and exchange policy at any time without prior notice. Please check this page periodically for any changes.